Manufacturing locations

Location
Name & Address
Telephone No.
Fax No.
Contact Person
Designation
Email ID
Website
Head Office
ACG Associated Capsules Pvt.Ltd.
Plot No. 131, Kandivali Industrial Estate, Kandivali (West), Mumbai-400067, India.
+91 22 71948400
----
Patricia Shetty
Global Head- Quality and Regulatory Affairs
patricia.shetty@acg-world.com
http://acg-associatedcapsules.com
Kandivali
ACG Associated Capsules Pvt. Ltd.
Plot No. 131, Kandivali Industrial Estate, Kandivali (West), Mumbai-400067, India.
+91 22 71948600
----
Sunil Sadekar
Quality Head
sunil.sadekar@acg-world.com
http://acg-associatedcapsules.com
Dahanu
ACG Associated Capsules Pvt. Ltd.
Ashagadh, Dahanu Road, Dahanu -401602,
Taluka: Dahanu, District: PALGHAR ZONE 2,
Maharashtra, India.
+91 2528 260131/ 32/ +91 75070 44561/ 62
+91 2528 260173
Paschal Vaz
Quality Head
paschal.vaz@acg-world.com
http://acg-associatedcapsules.com
Shirwal
ACG Associated Capsules Pvt. Ltd.
GAT NO. 322, 323 AT.-Shindewadi, Post-Shirwal, Taluka-Khandala, Dist.-Satara.,Pin Code – 412801, Maharashtra, India.
+91 7720089461/462/463
----
Khailan Shaikh
Quality Head
khailan.shaikh@acg-world.com
http://acg-associatedcapsules.com
ACG Europe d.o.o
ACG Europe d.o.o. Frankopanska 79, 42230 Ludbreg, Croatia
+385(42)660118 /+385(98)435127
+385 (42) 660 130
Dijana Petrikovski
Plant Quality Head
dijana.petrikovski@acg-world.com
http://www.acg-associatedcapsules.com
Pithampur
ACG Associated Capsules Pvt.Ltd.
Plot No.M-29-M-44, Phase II, Pharma Zone, SEZ, Pithampur, Dhar (MP)- 454775, India.
+91 8818883901/3902/7740/7741/7742/7743
----
Yogesh Mahanubhav
Quality Head
yogesh.mahanubhav@acg-world.com
http://acg-associatedcapsules.com
ACG Do Brasil S/A
Rua Edmond Philip Calouche, 1405, Limeira,
Pouso Alegre - Minas Gerais
CEP: 37.561- 806
+55 353112-2100
---
Renata Palhares
Technical Director – Quality
renata.palhares@acg-world.com
http://acg-associatedcapsules.com
Aurangabad
ACG Universal Capsules Pvt. Ltd.
Plot No. 20, Sector -13, AURIC Shendra,
Chatrapati Sambhaji Nagar - 431007,
Taluka: Aurangabad Zone 2,
District: Aurangabad Zone 2
+91 9371004687
-
Mohsin Kazi
Quality Head
mohsin.kazi@acg-world.com
http://acg-associatedcapsules.com
Thailand
ACG Capsules (Thailand) Company Limited
WHA Rayong Industry Land , 219 Moo 11, T. Nonglalok,
Bankhai District, Rayong 21120, Thailand
+66 0623415629
-
Preeyanida Sareebut
Quality Head
preeyanida.sareebut@acg-world.com
http://acg-associatedcapsules.com

FAQ

Locations

 

The site is located in a pollution free environment away from potential sources of dust; smoke foul odours and other types of contamination. The manufacturing facility is designed, constructed and maintained to facilitate the manufacturing of Hard Capsule Shells under hygienic conditions. It conforms to the conditions laid down in the Factories Act 1948 

Define batch?

A specific quantity of material produced in a series of processes and expected to be homogeneous within specified limits.

What is batch size?

Minimum 10 lacs OR 1 million and Maximum 100 lacs OR 10 miliion

SOP No : 1000-GQA-SOP-0006 

Define batch numbering system?

A typical batch number consists of system generated (SAP) 10 digits, where first 4 digits indicate the manufacturing location while the remaining 6 digits are serial numbers.

Ex. 1100000278

1100  -   ACG Capsules Dahanu 

1110  -   ACG Capsules Kandivali 

1120  -   ACG Capsules Shirwal 

1150  -   ACG Capsules Pithampur 

4100  -   ACG Europe d.o.o. 

4720  -   ACG do Brasil S/A

3500 -    ACG Universal AURIC 

4900 -    ACG Capsules (Thailand)

 

SOP NO. : 1000-GQA-SOP-0006

Training Program

Personnel suitably qualified through education, experience and training are engaged in the manufacturing, processing, packaging, distribution,Sales and quality assessment of empty capsules.

All new employees are put through an induction program. Departmental orientation is provided by the HOD and section in charge.

Implementation of Individual development plan & Training need identifcation are done through skill matrix needs  (as applicable). Training needs of management and supervisory personnel are identified by the HODs based on qualifications, experience and nature of responsibilities. Training needs for each category of workmen and staff are identified by HODs as per the nature of work carried out. These are recorded in the training need identification form.

A training calendar for internal and external training is drawn to incorporate training for all identified needs and training is provided. Hands on experience is given where necessary. Evaluation is done through objective test or on the job observation and this forms the basis for identification of retraining needs. Training details are recorded in the individuals training card which is maintained by HR department in the employees personal file.Ensure that associates are adequately trained prior to being assigned individual responsibilities / tasks. Training needs are done based on organisation needs &Individual development plan.in case of any role change the concerned associate shall undergo detailed Role Based Integration Roadmap as per the guidelines

Training on GMP, hygiene, sanitation , EHS, Various Policies,and SOPs is conducted for all employees whose work impacts quality of the product. In addition personnel are counselled and trained on safety practices, fire fighting and first aid.

SOP No. : 1000-HRD-SOP-0001

 

 

Cleaning & Sanitation

A written housekeeping program is set up, assigning responsibility for sanitation. It outlines the cleaning schedules, methods, equipment and materials to be used in cleaning. Only approved cleaning and sanitizing agents are used.

 

The entire factory has been grouped into following categories:

 

  • Critical areas: Mucilage preparation, Hard Capsule Machines, Printing & Packing.
  •  

  • Important areas: General stores, Final Quality Control Dept., Finished goods store, Work In Progress site, Production corridors and immediate surrounding areas, staircases, laboratory etc.
  •  

  • Service Areas: Non - production corridors, offices, canteens etc.
  •  

  • Surrounding: Compounds, Utilities etc.
  •  

  • Toilets

 

Cleaning involves a general cleaning for all non-critical areas & specialized cleaning for critical areas.

 

General cleaning for non-critical areas are done by using wet mopping with disinfectant solution.

 

Specialized cleaning for critical areas are done by using mopping with disinfectant, Divosan Activ, Virex II 256 & Oxivir 516.

 

Compositions are provided below:

  • Virex II 256 - N-alkyl dimethyl benzyl ammonium chloride, Dodecyl dimethyl ammonium chloride , Ethyl alcohol, Lauryl dimethyl amine oxide.

 

  • Oxiver 516 - Phosphoric acid, hydrogen peroxide, 3,2 hydroxybenic acid.

 

  • Divosan Activ -  Hydrogen peroxide, Acetic acid, peroxyacetic acid. 

 

  • Sodium Hypochlorite     

 

 

Pest control program

A Pest Control Program encompasses the entire facility and premises on a regular basis to prevent any insect or rodent infestation.

 

Pest control is done to keep the factory free from pests, rodents and insects. Quotations are invited from various pest control agencies and they are short listed on the basis of their performance and experience. A contract is signed with the agency to undertake pest control as per technical agreement.

 

The effectiveness of pest control is monitored fortnightly. In case of ineffectiveness, the agency is called for investigation of cause and corrective action / measures are implemented.

 

Flycatchers are installed in all critical areas. Cleaning of insectocutors is done once 15 days.

Preventive maintenance program

The maintenance department in conjunction with the user departments is responsible for maintenance of production and testing equipment. Preventive maintenance  schedules are drawn for hard capsule manufacturing machine and accessories, solution room equipment and capsule printing machines and utilities based on their impact on equipment continuity and product quality. These are implemented and monitored.

SOP NO.: 1000-OFM-SOP-0011-003

Validation policy

Process Validation is defined as the process of establishing documented evidence which provides a high degree of assurance that a specific process will consistently produce a product meeting its pre-determined specifications and quality attributes.

Before process validation can begin, the facilities, equipment, and utilities that will be employed for the process validation activities must themselves be qualified.

Analytical testing methods are validated. Staff taking part in the validation work are appropriately trained.

Stability program

Stability study is performed as per ICH guidelines. Based on the stability data, following storage condition is recommended.

Recommened storage condition: 15°C to 30°C and 40% to 65% RH.

 

 

 

Who has responsibility for releasing raw materials, packaging materials, intermediates, finished goods and what is the routine procedure for these activities(e.g.ID test etc.)?

Raw materials, packaging materials, intermediates & finished goods are tested by QC chemist & approved by Head QA in SAP. Test data is entered into SAP. QA responsible person reviews the data & BMR & releases the materials by giving usage decision in SAP.

Is release process via a validated computer system?

Yes validation report no VR/PQ/SAP/01/01 dated 28/1/12.

Describe customer complaint handling?

Customer complaints are received by sales team and recorded in the SAP system from where they are forwarded to QA. Complaint is investigated, evaluated and a corrective action is identified. Customer is informed regarding the outcome and corrective action initiated to prevent reoccurrence.

Change control program

Change control procedure is in place to assure changes with respect to material, facilities, system, equipmen, process, existing procedure & documents are identified, evaluated, approved, implemented & closed.

Changes are categorised into Critical, Major & Minor changes. All changes are categorised into temporary & permanent. Change effectivness monitoring done before closeing change control.

SOP No.: 1000-GQA-SOP-0077

Handling of nonconforming products

Nonconforming raw material, packaging material, in process material and finished product are identified, documented and segregated to prevent their inadvertent use.

Nonconforming material is disposed off by one of the following ways as appropriate and concern functions are notified

a) Rework to meet the specified requirements

b) Accept with or without rework by concession

c) Re-grade

d) Scrap or reject

Non conforming products are isolated physically as well as by computers

Handling of out of specification

In the event that a result of a test does not conform to specifications, when performed for the first time, describe what action is taken.

1) Immediate supervisor is informed.

2) OOS investigation starts as per OOS SOP and protocol.

3) Retests are performed if OOS result is invalidated by evidence. Retest is performed on the same sample.

4) Production review done if no assignative cause is found.

5) Verdict.

Handling of deviation

1) Planned deviations involving change in process or systems are handled through Change Control and monitored.

2) In case of unplanned deviation (e.g. Power fluctuations in Mfg. Area) the person who observes the deviation informs the observation immediately to his Supervisor. Supervisor inform HOD-QA and raise the deviation form. HOD- QA or his representative visits the site of deviation and record their observations. Cause of deviation is investigated and actions are planned for correction of the same. Completions of correction activities are monitored.

What percentage of your business is for the pharmaceutical & nutraceuticals?

80% for pharmaceutical and 20% for nutraceuticals.

Retention period for preserved samples & batch records?

6 years (5 Years expiry +1 Year in archive area).

Are you division or subsidiary of another company?

Yes, we are division of ACG Worldwide.

Production capacity utilization

90-95%.

Date of Establishment

1961 - Kandivli

1983 - Dahanu

1994 - Shirwal

1981 - ACG Europe 

2013 - Pithampur

2019 - ACG Do Brasil

2024 - ACG Thailand

2024 - ACG Universal Capsules 

Installed capacity as on June 2024

Hard Gelatin Capsule Shells

Dahanu - 45.0 billion per annum

Kandivli - 16.5 billion per annum

Shirwal - 23.4 billion per annum

Pithampur -  21.4 billion per annum

ACG Europe - 20.8 billion per annum

ACG Brazil - 18.7 billlion per annum

ACG Thailand - 17.6 billion per annum

Total - 163.4 billion per annum

Cellulose Capsule Shells

Pithampur - 10.6 billion per annum

Aurangabad - 15.0 billion per annum

Total - 25.6 billion per annum

Last date of FDA inspection by local authority

Kandivli - 30 January 2024

Dahanu - 17 January 2025

Shirwal - 24 April 2024

Pithampur - 27 & 28 December 2022

ACG Lukaps - 23 to 25 August 2021

ACG d.o.o Brazil - June 2021

ACG Universal Capsules Auric - 21 Feb 2024

ACG Capsules Thailand - 29 March 2024

 

APQR INFORMATION

Procedure for Annual Product Quality Review for all the products manufactured at ACG is in place. APQR is prepared productwise covering all the batches manufactured in the previous year.

SOP No.: 1000-GQA-SOP-0176

PRODUCTION AREA CLASS INFORMATION

Manufacturing areas are controlled amd non classified 

SOP No.: 1000-GQA-SOP-0101

PURIFIED WATER INFORMATION

Purified water is prepared by means of ion exchange, reverse osmosis or any other apporoperiate means from potable water that complies with all relveant specification.

SOP No.: 1000-GQA-SOP-0103

VALIDATION MASTER PLAN

The Validation Master Plan (VMP) shall be prepared once in every three years at the start of financial year with ± 30 days., with a summary report to be generated at the end of each financial year. The timeline for VMP Report preparation shall be ± 30 days. If there is a major change in the VMP, it shall be revised accordingly.

SOP No.: 1000-GQA-SOP-0022

Commercial Details

Location
Excise Duty ECC No.
Excise Range
Excise Division
Excise Collectorate
GSTIN/UID
TAN No.
CST No.
MICR CODE
PAN No./ TCS FLAG
TDS FLAG No.
Excise Tariff No. 1
Excise Tariff No. 2
Import Export Code Number
Factory Registration No.
Chapter I.D number for EHGC/HPMC
Chapter I.D Subheading
Kandivali
AAA CA 4769KXM001
V
Kandivli
Mumbai - V
27AAACA4769K1ZD
MUMA18885G
27710000091C Dated: 01/04/06
400036002
AAA CA 4769 K, ACG Lukaps - 95072828169
MUMA18885G
Gelatin Capsules 96 02 00 30
Cellulose Capsules 96 02 00 90
0388063815
12061
96
Gelatin: 96020030, Cellulose: 96020090
Dahanu
AAA CA 4769KXM003
V
Boisar II
Thane - II
27AAACA4769K1ZD
-
-
-
-
MUMA24518E
-
-
-
PLN/187/841DPM/4811/Thn
96
Gelatin: 96020030, Cellulose: 96020090
Shirwal
AAA CA 4769KXM002
Shirwal
Satara
Kolhapur
27AAACA4769K1ZD
-
-
-
-
PNEA01334E
-
-
-
PLN/391-94/VUM/MVP/4334/95
96
Gelatin: 96020030, Cellulose: 96020090
Pithampur
Not applicable being special economic zone
Not applicable being special economic zone
Not applicable being special economic zone
Not applicable being special economic zone
23AAACA4769K1ZL
BPLA06040G
23519039762 Dated 09/02/2012
-
AAA CA 4769 K
S-BPLA06040G
Gelatin Capsules 96 02 00 30
Cellulose Capsules 96 02 00 90
388063815
Pithampur : 39/D-149/ISEZ/2013
96
Gelatin: 96020030 Cellulose : 96020090
Aurangabad
-
-
-
-
27AAVCA5168M1ZT
MUMA65563B
-
400485002
AAVCA5168M
MUMA65563B
-
-
AAVCA5168M
121502100900859
96
HPMC: 96020090
Thailand
-
-
-
-
-
-
-
-
-
-
-
-
In Thailand it is not referred.
2105-052178-1
-
-

Number of Employee in manufacturing facility

Sr. No. Department Kandivali Dahanu Shirwal ACG Europe d.o.o Pithampur ACG Do Brasil S/A Aurangabad Thailand
1 Gelatin Room 28 55 28 41 23 56 - 25
2 Production 46 76 49 37 73 54 19 26
3 Utility 21 35 39 19 26 25 30 31
4 Purchase 1 1 1 6 2 3 2 2
5 Stores 4 5 7 9 6 27 4 7
6 PFD 42 170 90 55 112 85 26 33
7 QA / QC 47 80 51 43 72 52 25 29
8 HR & Admin 5 7 5 3 5 5 4 4
9 Projects 1 0 0 2 0 4 - 4
10 Accounts & Excise 1 0 1 5 3 8 2 2
11 Maintenance 17 36 0 20 28 30 - 0
12 HOC 3 4 4 0 4 0 2 1
13 IT - 1 1 2 1 3 1 1
14 HPMC - 34 CIC 4; SCM 7; EHS 1; 0 23 0 18 -
15 Sales & Marketing - - - 9 - 17 - 1
Total 216 504 276 251 378 369 133 166

Complete facility area in square meter

 
 
Total Area of Plot
Total Built Up
Undeveloped
Kandivli
Factory (131) Stores & IT (145) Commercial (130)
4933 1440 895
6071 1114 826
0 326 69
Dahanu
 
104900.00
17277.35
87622.65
Shirwal
 
21103.79
9107.39
119964
ACG Europe d.o.o
 
23651
9300
14351
Pithampur
 
106794
48422
58372
ACG Do Brasil S/A
 
64200
17394
46806
Aurangabad
 
83959.42
41695.81
42263.61
Thailand
 
176170
62150
114020

Department area of manufacturing facility in square meter

Sr. No. Department Kandivali Dahanu Shirwal ACG Europe d.o.o Pithampur ACG Do Brasil S/A Aurangabad Thailand
1 Gelatin Room 259 1350.52 3320.33 883,44 548.33 391 142 1110
2 Production 1638 3593.92 6340.44 1672 701.50 1683 1344 1230.90
3 Utility & Maintainance 2210 1891.53 7817.12 4497 1046.4 1109 3082.23 6631.25
4 Stores 1114 904.64 632.75 1554 298.6 2835 998 1166.75
5 PFD 1592 3281.21 1571.20 1203 1811.97 2216 1181 798
6 QA / QC 230 377.50 472 828 431.22 410 1012 626.03
7 HR & Admin 86 681.66 1175 47,61 130.69 353 860 262.5
8 Sales & Marketing 424 - - 66,74 - Same as HR & Admin Area - -