The site is located in a pollution free environment away from potential sources of dust; smoke foul odours and other types of contamination. The manufacturing facility is designed, constructed and maintained to facilitate the manufacturing of Hard Capsule Shells under hygienic conditions. It conforms to the conditions laid down in the Factories Act 1948
A specific quantity of material produced in a series of processes and expected to be homogeneous within specified limits.
Minimum 10 lacs OR 1 million and Maximum 100 lacs OR 10 miliion
SOP No : 1000-GQA-SOP-0006
A typical batch number consists of system generated (SAP) 10 digits, where first 4 digits indicate the manufacturing location while the remaining 6 digits are serial numbers.
Ex. 1100000278
1100 - ACG Capsules Dahanu
1110 - ACG Capsules Kandivali
1120 - ACG Capsules Shirwal
1150 - ACG Capsules Pithampur
4100 - ACG Europe d.o.o.
4720 - ACG do Brasil S/A
3500 - ACG Universal AURIC
4900 - ACG Capsules (Thailand)
SOP NO. : 1000-GQA-SOP-0006

Personnel suitably qualified through education, experience and training are engaged in the manufacturing, processing, packaging, distribution,Sales and quality assessment of empty capsules.
All new employees are put through an induction program. Departmental orientation is provided by the HOD and section in charge.
Implementation of Individual development plan & Training need identifcation are done through skill matrix needs (as applicable). Training needs of management and supervisory personnel are identified by the HODs based on qualifications, experience and nature of responsibilities. Training needs for each category of workmen and staff are identified by HODs as per the nature of work carried out. These are recorded in the training need identification form.
A training calendar for internal and external training is drawn to incorporate training for all identified needs and training is provided. Hands on experience is given where necessary. Evaluation is done through objective test or on the job observation and this forms the basis for identification of retraining needs. Training details are recorded in the individuals training card which is maintained by HR department in the employees personal file.Ensure that associates are adequately trained prior to being assigned individual responsibilities / tasks. Training needs are done based on organisation needs &Individual development plan.in case of any role change the concerned associate shall undergo detailed Role Based Integration Roadmap as per the guidelines
Training on GMP, hygiene, sanitation , EHS, Various Policies,and SOPs is conducted for all employees whose work impacts quality of the product. In addition personnel are counselled and trained on safety practices, fire fighting and first aid.
SOP No. : 1000-HRD-SOP-0001
A written housekeeping program is set up, assigning responsibility for sanitation. It outlines the cleaning schedules, methods, equipment and materials to be used in cleaning. Only approved cleaning and sanitizing agents are used.
The entire factory has been grouped into following categories:
Cleaning involves a general cleaning for all non-critical areas & specialized cleaning for critical areas.
General cleaning for non-critical areas are done by using wet mopping with disinfectant solution.
Specialized cleaning for critical areas are done by using mopping with disinfectant, Divosan Activ, Virex II 256 & Oxivir 516.
Compositions are provided below:
A Pest Control Program encompasses the entire facility and premises on a regular basis to prevent any insect or rodent infestation.
Pest control is done to keep the factory free from pests, rodents and insects. Quotations are invited from various pest control agencies and they are short listed on the basis of their performance and experience. A contract is signed with the agency to undertake pest control as per technical agreement.
The effectiveness of pest control is monitored fortnightly. In case of ineffectiveness, the agency is called for investigation of cause and corrective action / measures are implemented.
Flycatchers are installed in all critical areas. Cleaning of insectocutors is done once 15 days.
The maintenance department in conjunction with the user departments is responsible for maintenance of production and testing equipment. Preventive maintenance schedules are drawn for hard capsule manufacturing machine and accessories, solution room equipment and capsule printing machines and utilities based on their impact on equipment continuity and product quality. These are implemented and monitored.
SOP NO.: 1000-OFM-SOP-0011-003
Process Validation is defined as the process of establishing documented evidence which provides a high degree of assurance that a specific process will consistently produce a product meeting its pre-determined specifications and quality attributes.
Before process validation can begin, the facilities, equipment, and utilities that will be employed for the process validation activities must themselves be qualified.
Analytical testing methods are validated. Staff taking part in the validation work are appropriately trained.
Stability study is performed as per ICH guidelines. Based on the stability data, following storage condition is recommended.
Recommened storage condition: 15°C to 30°C and 40% to 65% RH.
Raw materials, packaging materials, intermediates & finished goods are tested by QC chemist & approved by Head QA in SAP. Test data is entered into SAP. QA responsible person reviews the data & BMR & releases the materials by giving usage decision in SAP.
Yes validation report no VR/PQ/SAP/01/01 dated 28/1/12.
Customer complaints are received by sales team and recorded in the SAP system from where they are forwarded to QA. Complaint is investigated, evaluated and a corrective action is identified. Customer is informed regarding the outcome and corrective action initiated to prevent reoccurrence.
Change control procedure is in place to assure changes with respect to material, facilities, system, equipmen, process, existing procedure & documents are identified, evaluated, approved, implemented & closed.
Changes are categorised into Critical, Major & Minor changes. All changes are categorised into temporary & permanent. Change effectivness monitoring done before closeing change control.
SOP No.: 1000-GQA-SOP-0077
Nonconforming raw material, packaging material, in process material and finished product are identified, documented and segregated to prevent their inadvertent use.
Nonconforming material is disposed off by one of the following ways as appropriate and concern functions are notified
a) Rework to meet the specified requirements
b) Accept with or without rework by concession
c) Re-grade
d) Scrap or reject
Non conforming products are isolated physically as well as by computers
In the event that a result of a test does not conform to specifications, when performed for the first time, describe what action is taken.
1) Immediate supervisor is informed.
2) OOS investigation starts as per OOS SOP and protocol.
3) Retests are performed if OOS result is invalidated by evidence. Retest is performed on the same sample.
4) Production review done if no assignative cause is found.
5) Verdict.
1) Planned deviations involving change in process or systems are handled through Change Control and monitored.
2) In case of unplanned deviation (e.g. Power fluctuations in Mfg. Area) the person who observes the deviation informs the observation immediately to his Supervisor. Supervisor inform HOD-QA and raise the deviation form. HOD- QA or his representative visits the site of deviation and record their observations. Cause of deviation is investigated and actions are planned for correction of the same. Completions of correction activities are monitored.
80% for pharmaceutical and 20% for nutraceuticals.
6 years (5 Years expiry +1 Year in archive area).
Yes, we are division of ACG Worldwide.
90-95%.
1961 - Kandivli
1983 - Dahanu
1994 - Shirwal
1981 - ACG Europe
2013 - Pithampur
2019 - ACG Do Brasil
2024 - ACG Thailand
2024 - ACG Universal Capsules
Hard Gelatin Capsule Shells
Dahanu - 45.0 billion per annum
Kandivli - 16.5 billion per annum
Shirwal - 23.4 billion per annum
Pithampur - 21.4 billion per annum
ACG Europe - 20.8 billion per annum
ACG Brazil - 18.7 billlion per annum
ACG Thailand - 17.6 billion per annum
Total - 163.4 billion per annum
Cellulose Capsule Shells
Pithampur - 10.6 billion per annum
Aurangabad - 15.0 billion per annum
Total - 25.6 billion per annum
Kandivli - 30 January 2024
Dahanu - 17 January 2025
Shirwal - 24 April 2024
Pithampur - 27 & 28 December 2022
ACG Lukaps - 23 to 25 August 2021
ACG d.o.o Brazil - June 2021
ACG Universal Capsules Auric - 21 Feb 2024
ACG Capsules Thailand - 29 March 2024
Procedure for Annual Product Quality Review for all the products manufactured at ACG is in place. APQR is prepared productwise covering all the batches manufactured in the previous year.
SOP No.: 1000-GQA-SOP-0176
Manufacturing areas are controlled amd non classified
SOP No.: 1000-GQA-SOP-0101
Purified water is prepared by means of ion exchange, reverse osmosis or any other apporoperiate means from potable water that complies with all relveant specification.
SOP No.: 1000-GQA-SOP-0103
The Validation Master Plan (VMP) shall be prepared once in every three years at the start of financial year with ± 30 days., with a summary report to be generated at the end of each financial year. The timeline for VMP Report preparation shall be ± 30 days. If there is a major change in the VMP, it shall be revised accordingly.
SOP No.: 1000-GQA-SOP-0022
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